At Loom2Light, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, maintain, and disclose information from users of our website (loom2light.com). By using our site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

Personally Identifiable Information

We may collect personal details such as your name, email, phone number, address, payment details, and preferences when you:

• Make a purchase
• Subscribe to our newsletter
• Participate in promotions
• Engage in any other site-related activity

Providing this information is voluntary, but some features may not be accessible without it.

Non-Personal Information

We may collect non-personal information such as browser type, device details, IP address, and browsing behavior to improve user experience and website functionality.

2. Cookies & Tracking Technologies

Our site may use cookies to enhance user experience. Users can adjust browser settings to refuse cookies, but some site functions may be affected.

3. How We Use Your Information

We use collected information to:

• Provide customer support and process transactions
• Improve website functionality and user experience
• Personalize content and recommendations
• Detect fraud, resolve disputes, and ensure security
• Send updates, promotions, and newsletters (with opt-out options)

We do not sell, trade, or rent your personal information to third parties.

4. Data Security

We implement strict security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our site uses SSL encryption and secure payment gateways to safeguard sensitive data.

5. Sharing of Information

We do not share your personal data except in cases where:

• Required by law or government authorities
• Necessary for fraud prevention or security purposes
• Engaging trusted third-party service providers for operational support (e.g., delivery, payment processing)

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Users are encouraged to review the policies of such sites before engaging with them.

7. Policy Updates

We may update this Privacy Policy as needed. Continued use of our site after modifications implies acceptance of the revised terms.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, you can reach us at:

📍 Location: Delhi, India
📞 Phone: +91 9650221246
📧 Email: contact@loom2light.com

We are dedicated to maintaining your privacy and ensuring a secure and seamless shopping experience.